1) We always strive to deliver products to right customer at right time, with minimal OR no efforts from our customer so leave all your shipping requirements on us and enjoy hassle free services.
2) We have partnered with some of the most reputed shipping service providers like DHL, FedEx, UPS, Aramax, SpeedPost, UKPost, Royal Mail and more, who provides prompt delivery.
3) Shipping charges are based on customer's location and total weight of the products in order, But as we mentioned earlier we are always working towards the most economy yet quality service providers and we assure you that the shipping rates at anytime are the best possible subsidized rates.
4) If you [customer] refuses to accept the parcel from the delivery person OR local customs office, EthnicWholesale will not be responsible in any manner, Customer is responsbile to complete any necessary steps required by delivery company OR customs office [if required].
5) Normal delivery time is 15-20 working days after the payment is confirmed unless and until we have promuised early delivery under any offer, and if you have ordered any custom stitching it might take up to 25 working days in processing.
6) Mens wear OR other made to order products will take 25-30 working days to get prepared.
7) There is a possiblity that you might have to replace OR accept refund of 10% to 15% products from your order due to non-availabilty OR defects, Which will be acceptalbe by you. And EthnicWholesale will not be liable for 100% availability.
8) If you want your order to be shipped to different addresses, we strongly suggest you to divide it and place each order separately. If you need few products to be shipped on urgent basis [subject to availability] we will divide it into multiple shipments and ship according to your advice.
9) If any customs duty OR any other service charge OR fees is applicable on your parcel, you might get billed separately for it from delivery company OR you might have to visit local government body OR customs office for the clearance, NOTE THAT SUCH DUTIES, TAXES AND SERVICE CHARGES ARE NOT PART OF THE PAYMENT MADE TO US, AND CUSTOMER IS RESPONSIBLE TO PAY OR RESOLVE ANY SUCH SITUATION ON HIS/HER OWN.
10) If you provide the wrong OR erroneous shipping address, you will be responsible for the further collection of your parcel and if you want us to re-route it to correct address then it will charge extra and will get new shipping connection only after we receive all the charges.
11) If you still have any further questions OR want further clarifications on above shipping policies you can contact us any time on our live chat support OR customer support number mentioned.